FAQ

Frequently asked questions

Why does my computer get virus infections?


To add a new question go to app settings and press "Manage Questions" button.




Do I really need a wireless password on my home WiFi?


Yes! To add a picture follow these simple steps:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a picture to
  4. When editing your answer, click on the picture icon and then add an image from your library




I received a call from a business claiming to be Microsoft stating they need to remote into my computer to resolve some "issues." Is this legitimate?


Yes! Users can add video from YouTube or Vimeo with ease:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a video to
  4. When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL
  5. That's it! A thumbnail of your video will appear in answer text box




Are there certain precautions I should take before bad weather to protect my technology equipment?


The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.